Shipping & Returns

Times, costs, conditions

Shipping

All orders are prepared with care and shipped in EZR packaging with tracked express courier within 2 business days.

Returns

You may return any item within 14 days of delivery. Pieces must be unworn, unwashed and with all tags attached, in the original packaging. Refunds are issued to the original payment method within 14 days of the returned item reaching us.

Exchanges

For a different size, place a new order and return the original piece — or write to Client Services and we will hold the size for you while the return travels.

Placeholder values [tbc] — carriers, costs and thresholds to be confirmed before go-live.